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Terms of Service

Effective Date: March 1, 2020

These Terms of Service (the “Terms”) govern your use of the data analysis platform and associated tools (collectively, the “Service”) made available by Zeros Technologies, Inc. (“Zeros”), including as made available through our website at www.myzeros.com Your use of the Service indicates that you agree on behalf of yourself or the entity that you represent (collectively, “you”) to be bound by these Terms. YOU AGREE THAT THESE TERMS ARE ENFORCEABLE LIKE ANY WRITTEN CONTRACT SIGNED BY YOU.

We reserve the right to modify these Terms prospectively at any time. We will post any changes to these Terms on our website, and will indicate the date the Terms were last revised. Your continued use of the Service after any such change constitutes your acceptance of the updated Terms.

European Economic Area (EEA) Residents: Please see the applicable special provisions in the Privacy Policy, available here.

1. Overview of the Service

The Service contains two primary functions—a “public” function and “private” functions. You have the option to use the public function, the private functions, or both.

The “public” function enables users to publicly share data with all users of the Service, as well as queries and associated data analyses, and to access, manipulate and collaborate on the data, queries and data analyses shared with the public function by other users.

The “private” function enables users of each private group to share data, as well as queries and associated data analyses, only with other authorized users of that particular private group, and to access, manipulate and collaborate on the data, queries and data analyses shared by such other users of such private group.

All data, queries, comments, analyses or other content is collectively referred to in these Terms as “Content.” All Content uploaded or posted to, or otherwise made available on, the Service through your account is collectively referred to in these Terms as “Your Content.”

2. Eligibility

In order to use the Service, you must first agree to these Terms in our user registration process. You are also required to register and set up a user account.

The Service is intended solely for individuals who are at least 13 years of age or older. Any registration on or use of the Service by anyone under 13 is unauthorized. By using the Service, you represent and warrant that you are at least 13 years old.

If you are a government user or otherwise accessing or using the Service in your capacity as an employee of a government or public entity, the Amendment to these Terms (available here) shall apply to you.

3. Registration

When you register with Zeros, you will be asked to disclose certain personal information, including your name and email address, and to set up a user name and password, all of which will be subject to our Privacy Policy. You are responsible for all activities that occur under your account and for keeping your password and log-in information secure. Please keep in mind that your name and the user name on your account will be viewable by other users of the Service. You agree that you (1) will monitor your account, (2) will not share your account or password with anyone, and (3) will notify Zeros immediately of any unauthorized use of your account or password, or any other breach of security.

You agree to provide us with true, accurate and complete information as requested in our registration process. You also agree to update such information promptly as necessary to keep it current and accurate.

4. Financial Terms

The Premium Service is available for a fee, and includes two options, the Standard Plan and the Plus Plan. The Standard Plan and the Plus Plan are subject to additional billing terms as described in the online registration order form or in our Order Form, respectively. Under the Standard Plan, you will be billed for each Zeros user & Store in your Organization, and for any applicable usage fees, each month, in arrears. Under the Plus Plan, you will be invoiced in accordance with the terms of the applicable Order Form.

You agree to pay all fees or charges to your account for the Premium Services in accordance with the fees, charges and billing terms in effect at the time that each fee or charge is due and payable. Unless otherwise indicated in an order form, you must provide Zeros with a valid credit card (Visa, MasterCard, or any other issuer accepted by us) (“Payment Provider”) as a condition to signing up for the Premium Services. Your Payment Provider agreement governs your use of the designated credit card account, and you must refer to that agreement and not the Terms to determine your rights and liabilities with respect to your Payment Provider. By providing Zeros with your credit card number and associated payment information, you agree that Zeros is authorized to verify information immediately, and subsequently invoice your account for all fees and charges due and payable to Zeros hereunder and that no additional notice or consent is required. You agree to immediately notify Zeros of any change in your billing address or the credit card used for payment hereunder. Zeros reserves the right at any time to change its prices and billing methods, either immediately upon posting on our website or by e-mail delivery to your Organization’s administrator(s).

Any attorney fees, court costs, or other costs incurred in collection of delinquent undisputed amounts shall be the responsibility of and paid for by Customer.

You will be responsible for payment of the applicable fees for any Premium Services. Except as set forth in the Terms, all fees for the Services are non-refundable. No contract will exist between you and Zeros for the Services until Zeros accepts your order by a confirmatory e-mail, SMS/MMS message, or other appropriate means of communication.

You are responsible for any third-party fees that you may incur when using the Service.

5. User Conduct

You agree not to upload to or otherwise make available through the Service any of the following:

  • any Content subject to copyright that is not your original work, unless you have permission from the rightful owner to post such Content and to grant Zeros all of the licensed rights granted herein;
  • any confidential or private information of any third party;
  • any Content that is harmful, threatening, unlawful, defamatory, abusive, inflammatory, harassing, vulgar, obscene, fraudulent, hateful, or otherwise objectionable; original;
  • any Content that infringes or misappropriates third-party intellectual property rights, or is invasive of privacy or publicity rights.

In using the Service, you also agree not to do any of the following:

  • represent or imply that you are a representative of Zeros or that any of Your Content is endorsed by Zeros;
  • impersonate any other person or entity in your account, or falsely state or otherwise misrepresent yourself or your affiliation with any other person or entity in your account;
  • use or attempt to use another user’s account;
  • intimidate or harass another user of the Service;
  • conduct any activities that could damage, disable, overburden or impair the Service, including by writing any malicious code or attempting to alter any of the raw data available through the Service;
  • modify another online offering or service so as to suggest that it is affiliated with the Service; or
  • use the Service in a way that is not in compliance with any applicable law, rule or regulation.

6. No Endorsement or Warranty

While we believe in accurate and truthful analysis, we cannot moderate all Content on the Service. Accordingly, you acknowledge that Zeros does not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any Content uploaded to or otherwise made available on the Service, whether by Zeros or by or on behalf of any user, or any opinion or result derived from any such Content. You further acknowledge that Zeros does not provide any warranty for any Content uploaded to or otherwise made available through the Service.

7. Your Content and Licenses

For any of Your Content that you designate for Zeros, you grant Zeros a non-exclusive, irrevocable, perpetual, transferable, fully paid, worldwide license to use, copy, prepare derivative works of (including excerpting, in whole or in part), distribute and publicly display Your Content on the Service. For any of Your Content that you designate for a private function, you grant Zeros a non-exclusive, irrevocable, perpetual, transferable, fully paid, worldwide license to use, copy, prepare derivative works of (including excerpting, in whole or in part), distribute and publicly display Your Content solely on such private function of the Service. You also grant Zeros a non-exclusive, irrevocable, perpetual, transferable, fully paid, worldwide sub-licensable license to authorize users of the Service to use any of Your Content obtained via the Service. You authorize Zeros to store copies of any or all of Your Content as we deem necessary in order to facilitate the operation of the Service. You acknowledge and agree that these licenses will survive any termination of your account or these Terms.

You represent and warrant that you have all rights, consents and/or permissions necessary to grant the licenses in the previous paragraph, including under any and all copyright, trademark, and other intellectual property rights, as well as any moral rights, rights of privacy, rights of publicity and similar rights of any type in or to Your Content. You may not upload to or otherwise make available on the Service any Content for which you do not have all necessary rights, licenses, consents or permissions needed to so make available such Content on the Service.

You should exercise caution, good sense and sound judgment in uploading or otherwise providing any Content to the Service. You should not provide any Content to the public function of the Service that is confidential or proprietary to you, your employer or any third party for which you do not have permission to disclose such Content. Please keep in mind that any content that you upload to or otherwise make available to the public function of the Service will be publicly available (to all registered users of the Service), and any content that you upload to or otherwise make available to a private group on the Service will be available to other users of that particular private group. Registered users not only have access to view Your Content made available on the public function, but they may also perform analyses on Your Content. For any of Your Content that you intend to disclose to a private group using Zeros private function, you are responsible for ensuring that you properly designate and use the private function for Your Content. Zeros will not be responsible if you incorrectly designate Your Content for Zeros public function, and publicly disclose Your Content that you intended to remain confidential or private. The Premium Service has certain functionality (“secret embeds”) that allows you to expose Your Content created in Zeros private function to people who are not authenticated to the Service. Zeros will not be responsible if you expose private information using this or similar features.

You understand and agree that Zeros has no obligation to pre-screen Content (including, but not limited to Your Content), but Zeros reserves the right to pre-screen, refuse or remove any Content. Zeros may, but is not obligated to, review Content posted to the Service from time to time and may delete or remove (without notice) from the Service any of Your Content in our sole discretion, for any reason or no reason, including if in our judgment such Content violates these Terms, might be offensive or illegal or might harm or violate the rights or threaten the safety of our users or third parties.

8. Dealings with Other Users and Third Parties.

You are solely responsible for your interactions with other users of the Service and any other third party, including any disputes between you and any other user of the Service. YOU AGREE THAT ZEROS SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND ARISING FROM ANY DEALINGS BETWEEN YOU AND ANY OTHER USER OF THE SERVICE OR OTHER THIRD PARTY.

We reserve the right, but have no obligation, to monitor or attempt to mediate any dispute between you and any other user of the Service.

9. Indemnity

You agree to indemnify, defend and hold harmless Zeros, and its directors, officers, agents, contractors, partners, and employees, from and against any loss, liability, claim, demand, damages, costs, and expenses (including reasonable attorney’s fees) arising out of or in connection with (i) any allegation that any of Your Content infringes or misappropriates any intellectual property or other proprietary rights of a third party or violates any applicable law, (ii) your conduct in connection with the Service, and/or (iii) any violation by you of these Terms.

10. Intellectual Property Rights in the Service

Except as otherwise provided elsewhere in these Terms, the Service (including the layout and organization of the Service and the Content available thereon) is the intellectual property of Zeros or our licensors, with all rights reserved.

Subject to the terms and conditions of these Terms, Zeros grants you a non-exclusive, revocable, limited license to access and use the Service, and to access, use, export and download the Content available thereon, all solely as enabled by the Service and subject to these Terms. Any use of the Service or any Content available thereon other than as specifically authorized in these Terms, without the prior written permission of Zeros, is strictly prohibited and will automatically terminate the foregoing license granted to you. Also, this license will terminate upon any suspension, termination or cancellation of your access to the Service.

You agree not to do any of the following:

    • Reverse engineer, decompile, disassemble, translate, modify, alter or otherwise change the Service, or any part thereof.
    • Attempt to derive the source code or structure of the Service, or any part thereof.
    • Remove from the Service, or alter, any of Zeros or any of our licensors’ trademarks, trade names, logos, patent or copyright notices, or other notices or markings.
    • Distribute, sublicense or otherwise transfer access to the Service to others.

11. Copyright Protection

The U.S. Digital Millennium Copyright Act (“DMCA”) provides recourse to copyright owners who believe that their rights under the United States Copyright Act have been infringed by acts of third parties over the Internet. If you believe that any Content uploaded or otherwise made available on the Service infringes upon any copyright which you own or control, you may so notify us in accordance with our DMCA process available here.

In accordance with the DMCA and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, the accounts of users of the Service who are deemed to be repeat infringers. Zeros may also at its sole discretion limit access to the Service or terminate the account of any user who infringes any intellectual property rights of others, whether or not there is any repeat infringement.

12. Trademarks

All trademarks, service marks, logos and trade names associated with Zeros and/or the Service, whether registered or unregistered, are proprietary to Zeros (or to other companies where so indicated). Such marks may not be used, including as part of others’ trademarks or domain names, in connection with any product or service in any manner that is likely to cause confusion, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Zeros.

13. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE (EXCEPT ONLY TO THE EXTENT PROHIBITED UNDER APPLICABLE LAW). ZEROS DOES NOT GUARANTEE ANY SPECIFIC RESULT FROM USE OF THE SERVICE, AND DOES NOT REPRESENT OR WARRANT THAT THE SERVICE IS ERROR-FREE OR WILL PROVIDE ACCURATE, COMPLETE, RELIABLE, OR CURRENT INFORMATION.

Without limiting the foregoing, you acknowledge that Zeros is not responsible or liable in any manner to you for any Content uploaded to or otherwise made available on the Service, whether uploaded or made available by users of the Service, by Zeros, by a third party, or by any of the equipment or software underlying the Service. Zeros shall not be responsible for any deletion, correction, destruction, damage, loss, failure to store, or theft of (or unauthorized access to) any of Your Content.

In connection with making the Service available, we engage certain third-party vendors that provide hardware, software, networking, storage, and/or related technology necessary for the operation of the Service. Accordingly, our operation of the Service, including making Your Content available on the Service, may involve (i) transmissions of Your Content over various networks; (ii) changes to Your Content to conform and adapt it to technical requirements of connecting networks or devices, and (iii) transmission of Your Content to third-party vendors. In light of the foregoing, you acknowledge that you will be solely responsible for the security of Your Content and for protecting and backing up Your Content.

The Service may be temporarily unavailable from time to time for maintenance or other reasons. Zeros is not responsible for any technical malfunction or any other problem with any network or service, server or other equipment, software, or any other system associated with your use of the Service. Under no circumstance will Zeros be responsible for any loss or damage to your equipment, software or other technology resulting from your use of the Service or any Content available on the Service, or for any loss or damage you incur from any interactions with another user of the Service (whether online or offline).

Zeros reserves the right to modify the Service at any time without notice.

14. Limitations on Liability

IN NO EVENT WILL ZEROS OR ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, PARTNERS OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR OTHER SPECIAL OR INDIRECT DAMAGES (INCLUDING FOR ANY LOST BUSINESS PROFITS) OR FOR PUNITIVE OR EXEMPLARY DAMAGES, HOWEVER, CAUSED AND ON ANY THEORY OF LIABILITY, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ZEROS IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15. Termination

Zeros may terminate your access to the Service, delete your account and/or prohibit you from using or accessing the Service for any reason or no reason at any time in its sole discretion, with or without notice. You may cancel your account at any time by electing the account cancellation option in the account settings functionality of the Service.

16. Governing Law

Your use of the Service and these Terms shall be governed by, and construed in accordance with, the internal laws of the State of California without reference to the choice of law or conflicts of law principles thereof, and all claims relating to or arising out of your use of the Service or these Terms, or the breach thereof, whether sounding in contract, tort or otherwise, shall likewise be governed by the laws of the State of California without reference to the choice of law or conflicts of law principles thereof.

17. Disputes

Any dispute, claim or controversy arising out of or relating to the Service or these Terms, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Los Angeles, California before a panel of three neutral arbitrators unless the matter in controversy is within the scope of an applicable small claims court’s jurisdiction. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the arbitration award may be entered in any court having jurisdiction. This clause shall not preclude Zeros or you from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties.

18. Miscellaneous

These Terms constitute the entire agreement between you and Zeros regarding the use of the Service, superseding any prior agreements between you and Zeros relating to your use of the Service. The failure of Zeros to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision in that or any other instance. If any provision of these Terms is held invalid, the remainder of these Terms shall continue in full force and effect. If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

The following provisions shall apply only if you are located in the countries listed: United Kingdom: A third party who is not a party to the Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of the Terms, but this does not affect any right or remedy of such third party which exists or is available apart from that Act. Germany: Notwithstanding anything to the contrary in Section 14, Zeros is also not liable for acts of simple negligence (unless they cause injuries to or death of any person), except when they are caused by a breach of any substantial contractual obligations (vertragswesentliche Pflichten).

19. Questions

If you have any questions regarding these Terms, please contact us by sending an email to support@myzeros.com

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